Common Questions

What is the Digital Human Library?

The Digital Human Library is North America's premier virtual experiential learning platform. We connect students and educators with accomplished professionals and subject matter experts from around the world, enabling authentic learning experiences that bridge classroom theory with real-world practice.

How do I get started with DHL?

Getting started is simple! Visit our Get Involved page to register. Choose your role (student, educator, or institution), create your profile, and browse our expert network. You can schedule sessions based on your learning interests and curriculum needs.

What platforms and technologies do you use?

We leverage secure, scalable cloud infrastructure for all sessions. Our platform supports video conferencing, virtual tours, VR experiences, and collaborative project spaces. We're compatible with major learning management systems (LMS) and work across all devices—desktop, tablet, and mobile.

What are your pricing plans?

We offer flexible pricing for individuals, schools, and districts. Check our Pricing page for current plans and options. We also provide educational discounts and special programs for under-resourced communities. Contact us for custom enterprise solutions.

Is there a free trial available?

Yes! We offer a complimentary trial for educators and institutions. This allows you to explore the platform, connect with a few experts, and experience the value before committing to a paid plan. Reach out to our team to activate your trial.

What educational outcomes do you track?

We measure student engagement, knowledge retention, career clarity, and skill development. Our Impact Reports showcase measurable improvements in critical thinking, collaboration, and innovation skills. Educators receive detailed analytics on each session and student progress.

How many students have benefited from DHL?

To date, over 2 million student impressions have been reached through our platform, with 250,000+ educators using our services. We've conducted 83,000+ virtual sessions across 50+ countries, transforming learning experiences globally.

What is your stance on AI ethics and digital human rights?

Digital Human Library is committed to preserving human expertise and authentic knowledge in the AI age. We prioritize ethical AI use, protecting expert intellectual property, and ensuring that technology enhances rather than replaces human connection. We align with CSOAI standards for responsible AI implementation in education.

How do you protect expert privacy and intellectual property?

We have robust privacy protections and intellectual property safeguards. Experts retain control over their content, sessions are recorded only with consent, and all data is encrypted. We never use expert insights for AI training without explicit permission, honoring their contributions and rights.

How does DHL support responsible AI in education?

We advocate for human-centered learning where AI serves as a tool, not a replacement. Our platform uses AI to personalize learning experiences and administrative tasks, while keeping human expertise at the core. We publish guidelines and best practices for responsible AI integration in educational settings.

What technical support is available?

We offer 24/7 technical support via email and chat. Our support team helps with platform navigation, troubleshooting, session scheduling, and integration with your existing systems. Premium plans include dedicated account managers.

What internet bandwidth is required?

For standard video sessions, we recommend 5 Mbps upload and 10 Mbps download. For VR experiences and high-quality streaming, 15+ Mbps is ideal. Our platform adapts to variable bandwidth, providing quality scalable to your connection speed.

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